Privacy Policy

Last updated: July 2026  ·  ChatMyBrand is operated by Code of the North Inc., Minneapolis, MN

What this policy covers

This policy describes what information ChatMyBrand collects when you use chatmybrand.com, how we use it, and how you can ask us to handle it differently. It covers our marketing site, the brand analysis tool, and the brand hubs we host for clients.

Information we collect

Information you give us directly:

• Quote and waitlist forms — name, company name, email address, website URL, and any message you include.
• Brand guide uploads — the PDF or file you upload through app.chatmybrand.com. This file is stored in Cloudflare R2 and processed to extract brand tokens (colors, fonts, logos, voice guidelines).

Information collected automatically:

• IP addresses, used only for rate-limiting on the free brand analysis tool. Not stored beyond the request window.
• Standard HTTP request metadata (browser type, referring URL) via Cloudflare infrastructure logs. We do not operate independent analytics.

How we use your information

• To follow up on quote requests and waitlist signups.
• To build and deliver your brand hub from an uploaded brand guide.
• To run the AI-powered brand analysis (free tool) and the brand chat widget included in Pro hubs.
• To send transactional emails related to your hub (delivery confirmation, refresh notifications).

We do not sell your information. We do not use it for advertising.

AI processing

Brand guide PDFs are processed using Anthropic's Claude API to extract brand tokens. Uploaded files and extracted data are sent to Anthropic's API for this purpose. Anthropic's privacy policy governs how they handle API inputs; Claude API data is not used to train Anthropic's models by default. See anthropic.com/privacy.

Pro hub chat widgets use the same Claude API to answer questions about your brand guide content.

Third-party services

• Cloudflare — hosting, edge compute (Workers), and file storage (R2). Your uploaded files and brand hub assets are stored in Cloudflare R2. See cloudflare.com/privacypolicy.
• Anthropic — AI processing of uploaded brand guides and hub chat. See above.
• Slack — internal notification only. Quote and waitlist submissions trigger a Slack message to our team. No personal data is retained in Slack beyond what appears in that notification.

Data retention

• Quote and waitlist submissions are retained until you request deletion or we determine they are no longer needed.
• Uploaded brand guide PDFs are retained for the duration of your hub subscription and deleted within 30 days of cancellation.
• Brand hub assets (built from your PDF) are retained while your hub is active.

Security

Brand hubs can be configured with access controls (passphrase or token gating). Uploaded files are stored in private Cloudflare R2 buckets not accessible via public URL. We apply reasonable technical and organizational measures to protect your information, though no internet transmission is completely secure.

Minors

ChatMyBrand is not directed at persons under 18. We do not knowingly collect information from minors.

Your rights

You may request access to, correction of, or deletion of your personal information at any time. EEA residents may lodge a complaint with their local data protection authority. We respond to requests within 30 days.

Changes to this policy

We may update this policy as the service evolves. Material changes will be noted by updating the date above.

Contact

For privacy questions or to make a data request: hello@chatmybrand.com
Code of the North Inc. · 1600 18th Ave NE #68132 · Minneapolis, MN 55418